New Reports:

The following reports have been added to the program:

	Cases: General - All Cases and Leads grouped by Status.
	Cases: General - All Cases and Leads.

Custom PDF Banner:

Lenders now require that every page of documentation they receive via Fax/Email must contain information about the case. Some of the fields that this header should include are:

	Name of the Borrower.
	Loan number.
	Property address.
	Last 4 digits of SSN.
	Contact Telephone Number.

With the SX3's Custom PDF Banner you can not only customize the way that you want this banner to appear on each PDF page but also its content. Some of the options include:

	Select the position of the banner on the PDF page from left of the page, top of the page or both.
	Easily select the fields to include in the banner from a drop down menu and customize the 2 banner lines. This is the same set of macros you are already used to work with.
	Specify the font size and color.

Next you can see a sample of a vertical banner (Bottom-Left corner of the page):

New Reports:

The following reports have been added to the program:

	Leads: Sales Notes / per Case.
	Leads: General Case Notes / per Case.
	Cases: Sales Notes / per Case.
	Cases: General Case Notes / per Case.
	Cases: Cases / per Status / per Negotiator.
	Cases: Cases not contacted in the last nn days.
	Cases: Cases last time contacted nn days ago.
	Cases: Cases with foreclosure date in the next nn days.

A new module to calculate and generate a report with the Net Present Value (NPV) analysis has been included to the Documents Section (as shown in the next screen). Now, when you open the documents module to generate the Loan Modification or Short Sale Proposals you also have the opportunity to generate the NPV. You can specify the different parameters of this report.

The NPV is ideal for investors under Short Sale scenarios, specially in commercial properties.

SX3 Web Component allows your Clients (home owners) to log online to your own website to track the progress of their cases. Your Clients will see what you want them to see, including main information, documents required, notes marked as available online and more.

In order to log in online, Clients need a user name and password, with this new feature, every time you create a new Lead/Case the system will automatically assign the Client's email address as user name and the last 4 digits of the SSN as password.

New fields for importing data:

The following fields were added to the list of fields available for data import. These fields can be included in the data files that you can easily import into SX3 Software:

	Attorney's Name: this field will be matched with your Attorneys' Catalog.
	Referring Agent's Name: this field will be matched your your Referring Agents' Catalog.

There are almost 250 fields that you can include in data files that can be easily imported.

With SX3 Software you can automatically interface with multiple websites like Yahoo Real Estate, Zillow.com, Domania.com and Realtor.com. This interface allows you to automatically generate a satellite view of the subject property and to obtain comp prices of similar properties around.

A new website have been added to the list, Eppraisal.com (http://www.eppraisal.com). Please visit our list of available websites for more details and integration instructions at http://www.shortsalesoft.com/sites.html

With the Comps Websites integration plus the automatic ZIP Code lookup you can guarantee accurate data every time for every case.

This is a new feature (shown in red below) available under the Options window. With this new feature, the Administrator can indicate if after importing PDF files into SX3 Software and linking them to a case the system should or not delete the source file. This new feature is useful when users are managing multiple cases for the same Client for which the Taxes, W9s, Bank Statements, etc are the same for all the cases.

Only the system Administrator can access/change this feature.

From SX3 Web Component, now you can specify if you want to sync (upload) all the cases to your web server or only the cases that have been updated since the last web synchronization.

Every time a case is updated (from SX3 Loan Modification & Short Sale software) SX3 Web Component will also update the web server (where you host your website) so your Clients (home owners) can log in and check their case's status. With this new feature you can force SX3 Web Component to upload all the cases to the web server, including cases that haven't been recently updated. This feature is useful when you make changes to the format of your login or case detail pages and you want to refresh the content of your website.

A new details window for archived (closed) cases is available from the Archive module. Users (with access to the archives) can simply double click on the closed case to open the details window and verify information. A sample of the screen is shown next:

Select if you want to Include junior liens in Front-End DTI:

As the Loan Modification Industry changes we are rapidly adapting our tools to these trends. We learned that more Lenders are including Junior Liens (2nd+ Mortgage Payments) as part of the Front-End DTI. Based on this fact we have added the feature "Include Junior Liens in Front-End DTI" calculation.

When this option is selected the system will include junior lien payments in the calculation of the Front-End DTI. This will affect only cases for which the First Loan's Lender has this feature enabled, so you can change Lenders at your discretion.

Edit document templates directly from Microsoft Word*:

This improvement allows users to edit Document Templates directly in Microsoft Word. This feature offers better control of the margins, tables and frames, it also allows the user to use the native spell check installed on the Editing software being used.

With this new feature, all you need to do is to save your actual Microsoft Word documents as RTF (Rich text Format) and insert the macros (data label) that will be replaced with the actual case data when the document is previewed or emailed, all within the editing tool you are used to work with!

*: A license of Microsoft Word or Microsoft Word Pad or another RTF Editing tool is required to edit RTF documents.

Scanned and Imported PDF files can be renamed on the list:

This software improvement allows the user to name each document imported and linked to a Case with specific names. Previous to this update, each document was identify with a code that couldn't be changed by the user.

This feature is retroactive so users will be able to edit the name of all previously imported files by simply clicking on actual name.

New Reports:

The following reports have been added to the program:

	General: Cases / per Attorney: Allows you to list cases for a specific Attorney/Office.
	General: Cases / per Status / per Attorney: Allows you to list cases for a specific Attorney/Office that only fall into a specific Case Status.

Detailed cost-of-repairs module:

This is a complete new set of screens (shown next) that allows you to detail repairs needed on a property. The resulting estimation of cost-of-repairs is also part of the Loan Modification and Short Sale proposals. This makes your proposals even more attractive for approval by the Lender since you are demonstrating with details what is needed to be done/fixed in the property.

This new set of features include a complete default Cost-of-Repairs catalog (pre-loaded with default entries) that you can update based on your needs:

This list of default repairs is applied to each case and can easily be changed according to each Case's requirements, you can add, delete or change entries including the total cost of repair per entry. The screen will then summarize all the entries and the total cost of repairs will be included in the Short Sale and the Loan Modification Proposals.

Processing Center Edition (PCE) - Groups of Document Templates:

A complete set of features that enables Processing Centers to create Remote Offices, Branches or Independent Loan Modification Companies is now available. With this Processing Center Edition (PCE), users can easily configure groups of documents (templates) available "per Branch Office" which allows the use of different Company names, contact information, logos, etc.

The PCE offers the opportunity of specifying the level of access to the different cases "per user" like "own cases", "users group", "branch office" or "all branches". This feature also allows the Administrator to create Branch and General Managers that can oversee the processes.

If your Company has Branch Offices or is processing Loan Modifications and Short Sales for Referring Companies, this set of new features is ideal for you; it offers all the opportunities needed to manage your distributed pipeline with enhanced data access security and flexibility.

Users setup: the new User's screen allows the Administrator to associate users to Branch Offices and at the same time, each Branch Office may contain multiple Users Groups, this offers the opportunity of controlling access to cases by Group/Branch.

Data access setup: The following screen shows the different levels of data access to cases. This can be easily setup per User from the Users module:

Document Grouping: The following screen shows how document templates can be grouped by Branch or Referring Office. This allows users to categorize documents making them unique "per Branch", offering more control and flexibility.

Automatic Document filtering: Based on the Branch Office that each Case belongs to, the system will automatically show only the documents associated to the related Branch. Only Users that are General Managers or the Administrator will be able to filter documents of other Branches or show all the documents. This enhanced document grouping and automatic filtering allows Administrators to manage mid to large size Companies more efficiently.

Branch catalog: Based on your own needs, you can create an unlimited number of Branch Offices with detailed information.

These features are available only on the latest version of the SX3 Loan Modification Software.

Updated Zip Code list available:

There are 103 changes on the ZIP Codes database; these changes are available for immediate download. Make sure you update your ZIP Code database for an accurate ZIP lookup, this allows the users to retrieve the City, County and State by just entering the Zip Code.

Multi-Selection of Docs for printing from the Requirements Tab (Case Detail window):

Now users can select multiple documents for printing from the Requirements tab within the Case Details window, this new option allows the user to select multiple files (GIF or PDF) to be printed with a single mouse click.

	Selected documents are highlighted in light blue.
	To select/unselect documents simple select the document and press the spacebar (the system will toggle the selection).
	To print the selected documents simply click on the Printer button.

Ability to add Required Documents directly into the Case Editing window:

SX3 currently offers system users the ability to maintain a list of predefined Required Docs.; but with this new feature SX3 now allows users to add Case or Lender specific Documents to Cases.

This allows users to create unique lists of requirements "per Case" without affecting the general catalog of requirements.

New Short Sale/Short Payoff Offer available:

A new set of fields and Short Sale Proposals have been added to the program, some of them include:

Fields added to the Cases :

	Est. Auction Sale Offer.
	Est. "As-Is" REO Price.
	Short Sale Offer to 1st Lender.
	Short Sale Offer to 2nd Lender.

Forms:

	Short Sale / Short Payoff Proposal: First Lender
	Short Sale / Short Payoff Proposal: Second Lender

This set of new forms is available from the general Docs. window, the same screen from where you can generate the Loan Modification Proposals.

Please contact your Account Executive to receive a sample copy in PDF of the Short Sale proposal.

New "Analysis" tab and fields added to the Case editing window.:

A new tab named "Analysis" was added to the Case editing window (for both Leads and Cases); this new tab groups all the fields required for the Loan Modification and the Short Sale Proposals.

Fields added:

	Closing costs.
	Delinquent taxes.
	Other liens.
	Closing costs.
	Est. Auction Sale Offer.
	Est. "As-Is" REO Price.
	Short Sale Offer to 1st Lender.
	Short Sale Offer to 2nd Lender.

New set of macros: Borrower & Co-Borrower's name.

SX3 allows the users to create template documents that are common to all the cases. Users can insert macros into these document templates which are replaced with values populated from each Case's record when printed or emailed.

These are some new macros added to the Templates section:

Attorney assigned to the Case:

	Attorney's Name.
	Attorney's Firm.
	Attorney's Address.
	Attorney's Telephone.
	Attorney's Fax.
	Attorney's Email.

Real Estate Agent related to the Case:

	Agent's Name.
	Agent's Telephone.
	Agent's Fax.
	Agent's Email.

These new macros are available in the latest version of the SX3 Loan Modification Software.

Web Component: Customers web access to their cases.

Customers can easily access the status of their cases online, all they need to do is to go to your website (SX3 Web Component required) e.g. www.XYZLoanModifications.com/login and enter their pre-assigned user name and password, then they will see a complete case page with detailed information about their cases.

Update: the following fields were added to the Web Component Case's page:

	Case Total.
	Case Balance.
	Date of next payment.
	Amount of next payment.

These new fields are available in the latest version of the SX3 Web Component.

The ZIP Code database has been updated; everywhere the ZIP code is entered, the program does a lookup into the database and automatically fills out the City and State, reducing the input time and human error.

Now from the SX3 Options Window the ADMINISTRATOR can force a full update of ALL the Leads and Cases to the web server where Homeowners get updated information about their cases.

This new feature is very useful when the address of the web server changes, with this feature all the cases get automatically updated to the new (or existing) web server with a single click.

Simply click on "Update Website" and the next time the SX3 Web Component updates your Web Site it will upload the most recent information of all your cases automatically for you. Web Component from SX3 is the best way to keep your Customers informed.

If you are sending correspondence via certified mail, now you can specify the tracking number and the courier used (e.g. USPS, UPS Next Day, UPS Second Day, FedEx, etc.) and keep this information on file.

Now from the Letters module you can specify the tracking number and the Courier used. This will help you track correspondence better and support evidence in case of an audit or any discussions with the recipient.

This new feature will automatically add a note to the negotiations of the related Lenders that were addressed in the email.

If you send an email to the Lenders of the First and Second Mortgage, the subject, body of the email and the list of attached documents will be automatically added as part of the negotiation notes of those 2 Lenders. This helps to centralize the control of the entire case and provides more supporting evidence in case you need it.

This is a very complete set of new features that offer an excellent level of control of your cases and provides a very detailed guidance for your Sales Reps. and Negotiators.

Using this set of features you can easily outline the entire Modification, Short Sale or any other process that you are controlling in the program, what you want to be accomplished and the tasks that you want to be done under each phase of the process. This can also update the status of the cases online (option Web Component required).

Every time you change the status of the Case, for example from "Status A" to "Status B" the program will apply the different tasks defined for the "Status B", step by step including the instructions that the Users should follow.

In the following table you can see an example of some of the initial steps (you can adapt the steps and tasks to your own business model).

Phase	Case Status - Benchmarks	Tasks
Lead	Just received Follow the instructions and tasks defined for this status. Make sure you enter the required and completed dates.	Verify property address and contact information. Run the address using the 3 Comp websites setup in the program. Verify that the Customer's contact information is correct. Collect signed "Representation Agreement". Ask the Customer to sign the representation agreement. Collect signed "Authorization to Contact the Lenders". Ask the Customer to sign the "Authorization to Contact the Lenders". Collect signed "Client's Responsibilities List". Ask the Customer to sign the "Client's Responsibilities List". Collect signed "Do not Contact Letter". Ask the Customer to sign the "Do not Contact Letter".
	Contacting the Lenders Establish first contact and collect contact information for negotiations.	Verify property address and contact information. Fax "Authorization to Contact the Lenders". Collect Lender Processor's contact information.
	Lead: 3 Collecting Docs. - Pre Qualification Check list of documents required for the Case. Tip: remember to enter the date that each document was required and completed.	Collect documents required (See List). Review the list of specific documents required per Case. Request the documents to the Customer. Mark the "Request: date. Create Financial Statement - Pre-Qualification. Fill out columns 1 and 2 of the Financial Statement window. Review the numbers with the Customer. Pay attention to the HAMP prequalification parameters. Create Assets & Liabilities. Complete the electronic Assets and Liabilities report. Create/Review Hardship Letter. If applicable, use one of the sample Hardship Letters available. Review Hardship Letter with the Customer, pay attention to the chronological order of events and dates.
		You can customize the entire Statuses and Tasks schema to your own Business model.

 

This new report lists all the cases for all the Negotiators grouping the cases by Lender. It also shows the number of cases per Lender.

Customers (Homeowners) logging into your web site (optional Web Component is required) to check the status of their cases will be able to see the list of documents that they have already provided and those that are pending.

This feature enhances the information that you are providing to your Customers and make it easier for them to check what documents are missing, it also shows the date that completed documentation was provided.

SX3 allows the users to create template documents that are common to all the cases. Users can insert macros into these document templates which are replaced with values populated from each Case's record when printed or emailed.

Users can now insert a macro with name of the Borrower & Co-Borrower (the & and the Co-Borrower's name will be printed only if the Co-Borrower's name is not empty).

Users can now enter the property’s APN (Assessor's Parcel Number) during the interview process. Previously this field was available in the Leads and Cases’ detail windows.

Attending to the changes of the Loan Modification Industry, we have released an improvement in the categorization and control of cases that allows the users to specify their own list of Attorneys/Attorney Firms. These are some of the features:

1. Users can create the list of the Attorneys that are legally representing each Case.

2. The Attorney can be selected during the initial interview and changed later from the leads and cases modules.

3. Under both, Leads and Cases browsing window, the user can see the name of the Attorney representing each case.

4. Users can generate reports of cases per Attorney (based on user’s rights).

5. This feature also includes the ability to filter Leads and Cases on the screen per Attorney. This feature can be combined with other filtering options.

A reference field was added to the cases, this allows the users to identify the cases “their own way”. This new field can be used in different ways.

1. Each case will continue to have the case number automatically assigned by the program, e.g. CAS00001240, but Customers (loan modification companies) with existing cases can continue to reference their cases by their original number being stored in the new reference number.

2. If a Company is processing more than one case per Home Owner (Home Owners with more than one property) the reference field may identify the multiple cases per Customer by entering the same reference number for all the related cases.

These reports are now sorted by the date of negotiation note in descending order (most recent note first).

The Borrower and Co-Borrower’s email address were added to the list of macros available for Doc Templates.

A completely redesigned Financial Statement module with Pre-Qualification based on HAM (Home Affordable Mortgage) Federal Guidelines is now available. This is a complete set of new features that includes on-screen Front-End and Back-End DTI calculations plus visual representation of the Customer Pre-Qualification!

Loan number now available during the initial interview (for the 4 Lenders):

The loan number field for the first, second, third and fourth mortgages can now be entered during the initial interview. Previously this field was available in the Leads and Cases’ detail windows.

04/02/09

New macros: These new macros were added to the Documents Template sections.

• Type of Property (Primary, Investment, 2nd Home).

• Current Market Value (CMV).

• Type of Loan for the 1st and 2nd mortgages.

• Date of last payment sent for the 1st and 2nd mortgages.

04/02/09

New field: BPO (Broker’s Price Opinion) was added to the cases.

The field BPO (Broker’s Price Opinion) was added to the Leads and Cases detail windows under the Property’s tab.

04/01/09

The report "General - Cases Status / per Agent" was modified.

The name of the Negotiator was added to the report General - Cases Status / per Agent. The report is sorted in ascending order by date of creation.

03/24/09

Preview access for transferred Leads/Cases.

This new feature allows Sales Rep. to see their Leads even after they have been transferred to the Cases module. Transferred Leads (Cases) will be shown under the same Leads browse window in gray. If the user opens a transferred Lead (Case) from the Leads browse window it will be open in preview mode (user cannot make any changes).

03/19/09

Financial Statement window's Debt to Income Ratio was replaced Front and Back End DTIs.

The general DTI value shown on the Financial Statement window was replaced with the Front-End and Back-End DTI. These values are being calculated following to the new Federal Guidelines.

03/18/09

Automatically saving of the financial statement scenario.

From the financial statement screen, now it is not required to save the changes after changing the financial statement scenario.

03/17/09

Secondary email functionality.

SX3 now counts with a second email interface for those users with email servers using none standard ports (e.g. yahoo.com, google.com, godaddy.com, etc).

03/10/09

Multiple selection of Pre Leads.

From the Pre-Leads window, users can now select multiple records to transfer or delete using the space bar. This facilitates the process of transferring Pre-Leads to Leads or deleting records when dealing with thousands or entries.

03/09/09

Direct scanning to GIF and PDF.

The direct scanning feature has been improved; users can scan individual pages to GIF files or multiple pages to PDF files. It also allows the user to import existing PDF files from the network.

03/09/09

New printing center.

A new printing center was added to the Leads and Cases detail modules. Users can select multiple documents to print among scanned documents (GIFs and Acrobat PDFs), Document Templates (e.g. Welcome Letters, Representation Agreement, Client Responsibility, etc), Modification Proposals, Case's specific letters and more.

03/05/09

PDF docs: Information page.

When printing or sending via email Acrobat PDF files (imported or scanned) an information page is added to the document, this page contains important information about the case like Borrower and Co-Borrower's name, property address, loan numbers and more.

03/03/09

Security - Catalogs.

Access to the catalogs menu can now be limited to certain users. From the users module you can enable/disable access to the catalogs menu, this can be specified per user by the user Administrator.